Submission and tracking
Ticket submission, threaded conversations, and status tracking for every customer.
Coded Letter Helpdesk.
The support platform Coded Letter runs for its own clients, being rebuilt as an open-source, self-hostable product. This page is a placeholder for the in-app support experience — today, every support conversation still happens by email while the public release is finished.
Customer and team accounts
Customer accounts alongside administrator and super-administrator workflows.
Assignment and filtering
Assignment, filtering, notifications, and CSV exports for support teams.
WordPress companion
A companion WordPress integration so Superfunky sites can raise tickets directly.
This nav item links out to development, not a live app yet.
Follow the public repository for release status, or email hello@codedletter.com for support today.
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